Real-time vehicle information on the health of your city’s fleet – from police cars to bulldozers to ambulances – allows you to make informed decisions. This equips your team to perform preventative maintenance and often times dispatch mechanics before they are even requested. Without a remote diagnostics solution like Synovia, cities have to touch check every vehicle and preventable maintenance is overlooked or forgotten due to workload. This results in more downtime for your workers and costlier repairs to the vehicles. That’s why remote diagnostics technology can be a vital tool for a municipal maintenance manager.
Remote vehicle diagnostics pulls information every minute the vehicle is in use and gives you visibility into the vehicles’ performance. The vehicles are tracked by the vehicle identification numbers (VIN). Diagnostics such as odometer readings, fuel economy, and fault codes feed into our software. This data empowers a maintenance manager to act on real-time information and proactively manage the department.
1. Improve scheduling of preventative maintenance.
When you rely on a driver to report mileages, or maintenance staff members to check them, there will be inconsistencies in the data. Someone forgets to report the numbers, or writes down the wrong odometer reading. With direct data from remote diagnostics, human error is at its absolute minimum.
2. Accurately track your fleet’s health and driver behavior.
Fuel consumption and fault codes are useful indicators to review both the vehicle health and driver behavior. For example, unexpectedly high fuel usage can be an indication of a leak or perhaps reckless driving. You can also audit city-issued credit cards to ensure they aren’t being used for personal use. Without up-to-date and accurate information, a situation can go unnoticed for quite some time before it’s caught.
3. Provide damage control and be proactive to vehicle issues.
Every driver won’t react instantly to something like a temperature light. If a problem is severe, that delayed response can cause major damage to the vehicle. With remote diagnostics, the maintenance manager can receive a text or an email alert so that the team can act quickly to certain fault codes.
Knowledge is power, and a deeper insight into the status of a city’s vehicle fleet can preserve vehicles’ lives and save money. This allows you to provide better service and help your team do its job.