Synovia Solutions Blog

Synsurance™ Ensures Your Success with Fleet Management Technology

Posted by Bill Westerman on Mon, Jul 27, 2015 @ 01:40 PM

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For most fleet managers, implementing a GPS tracking system isn’t a matter of choice. Rather, it all comes down to budget. And since many GPS-technology providers require a sizable upfront investment just to get started, it’s no wonder so many fleet management professionals are forced to forego the benefits of a proven fleet management system.

At Synovia Solutions, we decided to solve the cost and service-related issues that keep so many fleets from adopting GPS tracking technology by introducing Synsurance™. 

Available exclusively from Synovia Solutions, Synsurance is an all-inclusive, turnkey service plan that represents the ultimate in customer protection. With Synsurance, there are no upfront costs, so you can start experiencing the safety, savings and service benefits associated with Synovia Solutions GPS tracking technology right away. The program also includes performance guarantees (we pay if we don’t perform) that will also ensure success.   

With Synsurance, you get: 

No Upfront Costs

With Synsurance, there is no need to delay the implementation of fleet telematics due to budgeting or appropriations hurdles because it costs absolutely nothing to get started. 

Everything You Need to Track Your Fleet 

Synsurance provides all that is necessary to begin using Synovia Solutions GPS tracking technology, including hardware, software, installation, implementation, maps, hosting, replacement spares and more.

Price Protection

Choose Synsurance and your service plan is guaranteed not to increase in price for the entire length of your service agreement. In addition, you will never pay any hidden or extra costs – guaranteed.  

A Comprehensive Hardware Warranty That Never Expires

Every Synsurance service plan comes with a hardware warranty that lasts the duration of your service agreement. If Synovia Solutions-supplied vehicle hardware fails to perform, you’ll receive a replacement at no cost to you. 

Exceptional, Highly-Accessible Customer Support

With Synovia Solutions, you can track your fleet using an intuitive dashboard, complete with unlimited access to live customer support, online training, educational videos and on-site assistance as needed.

99% Uptime Guaranteed or We Pay

Should you experience downtime relating to the functionality of your software, Synovia Solutions will get you back up and running within four hours or you will be credited one day’s charge for your entire fleet.*

First Occurrence Fix or We Pay

Any support call you make related to Synovia Solutions software is considered a first occurrence until it is resolved. If the same issue requires another support call within the next 30 days, you will be credited one day’s charge for your entire fleet.

2% Spares on Site with Spare Replacement within 48 hours

If a piece of hardware fails, you’ll have the ability to replace it with a spare unit immediately. Afterward, just send us the defective unit and receive an additional spare within 48 hours.

Software as a Service (SaaS) Benefits

Because all Synovia Solutions GPS tracking tools are built on Silverlining™, our user-friendly web-based SaaS platform, we host the entire solution for you. What’s more, all software updates and upgrades are included. 

Flexible Payment Options

Pay monthly, quarterly, yearly or pre-pay and receive a discount. Government entities can take advantage of special municipal terms that allow for the cancellation of a Synsurance agreement without penalty if necessary funds are not appropriated.**

Synsurance – the simple, all-inclusive solution

With a highly scalable and affordable service plan, many Synovia Solutions’ customers have found Synsurance to be self-funding within 90 days! Contact Synovia Solutions today to learn more.

 

* An extraordinary event involving our data carrier would not qualify for this credit

** 36 or 60-month term agreement required 

 

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Tags: transportation directors, fleet managers, Synsurance