Synovia Solutions Blog


Posted by Christina Dieckmeyer on Wed, Jun 14, 2017 @ 02:28 PM
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What kind of insurance do you need?

6.14.17_GPS_Tracking_Blog.pngA GPS tracking system is a large investment for most companies and school districts. You want to make sure you get the biggest bang for your buck. And you want to make sure you’ve got a plan in case something goes wrong. This is where Synovia’s Synsurance comes into play. It’s the unique value provided to Synovia customers to minimize their risk and give them peace of mind that we’ve got their back, no matter what.

So what exactly is Synsurance? It’s a one of a kind service guarantee offered to Synovia’s customers. It includes benefits such as:

  • Lifetime Technology Warranty: For as long as you are a Synovia customer, any defective hardware on your buses will be replaced at no charge. Additionally, customers are provided unlimited access to Synovia’s customer portal for software support.
  • Immediate Access to Spare Hardware: For Synovia customers, additional hardware (2% of the total number of buses in the fleet) is provided as backup. If a piece of hardware fails, it can be immediately
    replaced with a spare. Then simply send the defective unit back, and receive a new shelf replacement at no additional charge.
  • First Time Fix, or Synovia Pays: If you log the same issue more than once within thirty days you will be credited one day’s charge for your entire fleet. No questions asked.
  • No Limits: With Synovia’s Synsurance, you receive unlimited user licenses as well as unlimited training webinars and videos.
  • All-inclusive Service Fee and Price Protection: Everything is included in the service fee – use of hardware, installation, software and updates, implementation, hosting, data plan, support, and training. There are no surprises. And the service fee will not increase over the lifetime of an agreement. Guaranteed.
  • Access to a Municipal Lease: Synovia understands that sometimes budgets change and funds are redistributed. With Synsurance, if funds are no longer available you may cancel the agreement without penalty.

With guarantees like these, it’s easy to see why Synovia’s customers have minimized their risks and reaped the benefits of their GPS tracking solutions. Find out if your company or school can be one of the many that benefit from fleet tracking and Synovia Synsurance with a free demonstration

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